Terms of Service

Introduction & Acceptance of Terms

Welcome to www.jeojeans.shop (the "Site"), operated by JEOJEANS. We specialize in curated fashion essentials including footwear, apparel, accessories, and handbags designed for modern lifestyles. By accessing or using our Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

Maintaining accurate and current account information
Safeguarding your login credentials
All activities conducted through your account

We reserve the right to suspend accounts for suspicious activities or violations of these Terms.

Product Information & Order Terms

We strive for accurate product descriptions and imagery, but minor variations in color, texture, or design may occur. All footwear and apparel are final sale unless defective. Accessories (including jewelry and handbags) may have limited availability due to handcrafted production methods.

Special Notes by Category:

Footwear: Natural materials may require break-in periods. Not responsible for fit preferences.
Jewelry: Gemstone colors may vary. Avoid contact with water/chemicals to preserve finishes.
Apparel: Delicate fabrics (silk, linen) may require special care. Follow garment care instructions.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are processed through PCI-compliant gateways.

Shipping: Orders ship within 3-5 business days. International shipments may incur customs fees.

Returns: Eligible items may be returned within 30 days of delivery in original condition. Final sale items (e.g., clearance) are non-returnable. Customers bear return shipping costs unless the return is due to our error.

Intellectual Property Rights

All Site content (logos, product designs, text) is owned by JEOJEANS and protected by international copyright laws. Unauthorized use of our trademarks or product imagery for commercial purposes is prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: Products are provided "as is" without warranties of merchantability or fitness for particular purposes.

Category-Specific Disclaimers:

Footwear: Not liable for discomfort from prolonged wear or improper sizing choices.
Jewelry: Not responsible for allergic reactions to metals or gemstones.
Apparel: Not liable for color fading due to washing methods or fabric wear.
Accessories: Handbags and backpacks have weight limits; overloading may damage structural integrity.

In no event shall JEOJEANS be liable for consequential damages exceeding the product's purchase price.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where JEOJEANS is registered. Disputes will first be addressed through good-faith negotiations. If unresolved, claims may proceed in small claims court or through binding arbitration (except for IP disputes).

Contact & Effective Date

For questions regarding these Terms, contact us at [email protected]. These Terms remain effective until modified by JEOJEANS.