At JEOJEANS, we prioritize seamless delivery for your fashion essentials. Our team processes orders with care, ensuring your curated wardrobe pieces—from statement accessories to versatile apparel—are packed and dispatched efficiently. All shipments are handled through trusted carriers, with quality checks at every stage to maintain the integrity of your items.

Orders are typically processed within 1–3 business days (excluding weekends/holidays). Delivery timelines vary based on your location and selected shipping method. Note that extreme weather or carrier delays may occasionally extend transit periods, but we proactively monitor such cases to minimize disruptions.

We offer the following shipping options:

• Standard Shipping (10–15 Business Days): $15 for orders under $60.
• Free Table Rate Shipping (5–10 Business Days): Automatically applied to orders totaling $60 or more.

Seasonal promotions may include temporary free shipping—check our homepage for updates.

We currently ship to most countries in North America, Europe, and select regions in Asia/Oceania. Unfortunately, we cannot deliver to areas with trade restrictions or remote locations lacking reliable carrier coverage. During checkout, enter your address to confirm eligibility.

Once your order ships, you’ll receive a confirmation email with a tracking number and carrier link. For consolidated orders, tracking updates may take 24–48 hours to activate. Download the carrier’s app for real-time notifications on delivery progress.

If your package exceeds the estimated delivery window or shows no movement for 7+ days, contact us at [email protected] with your order number. We’ll collaborate with the carrier to locate your shipment or initiate a resolution—including replacements or refunds—within 5 business days.

International orders may incur customs fees determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We recommend consulting your country’s import policies beforehand to avoid surprises. While we declare accurate item values on packages, we cannot predict or reimburse these fees.